1. Who We Are.

1.1 Redballer.

Redballer is a social events community that provides fun and convenience for users all over the world to create events, source for event needs, plan event, promote, manage, sell tickets to their events or send out free invitations from the comfort of their homes and offices.

1.2 The Services.

Redballer’s websites and domains, including www.redballer.com, and all of it’s webpages, subdomains, country level domain variants and subparts of those websites (collectively, referred to as our “Site”), all applied rights and pending rights when acquired, all of the services available on or through the Site or otherwise provided by us, and all of our mobile applications that are offered, maintained and provided by redballer. We refer to all of these as our “Services”.

1.3 Users.

Redballer provides a simple, convenient and quick means for registered users to create events, sell and buy tickets, source for event needs, network and share moments, we refer to ticket buyers, event Organizers, influencers, followers, friends, account holders, all registered individuals or entities and other visitors and browsers of the site collectively as “Users” or “you.”

  1. Your Acceptance.

2.1 Incorporation By Reference.

These Privacy Policy and all rights and obligations contained herein are in addition to and are incorporated into the Terms of Service by reference. Nothing in these Privacy Policy shall be deemed to modify, waive, amend or rescind any other term of the Terms of Service.

2.2 Your consent.

By using the Site, you are authorizing redballer to use information you provided on the service inline with the site’s privacy policy, you consent to technologies used on the service to collate both Personal and non-Personal Data and the storage of information on or through your device or web browser as described in this privacy Policy.

If you intend to use our Service on behalf of an entity, brand, product, company, firm or organization you agree and fully consent to this privacy policy on behalf of the entity, brand, product, company, firm or organization and its affiliates, board and directors and you acknowledge that you have the full authority to do so on their behalf.


  1. Privacy policy.

3.1 Our core values

Our goal is to promote a fun community that respects each other’s right, and to ensure this we developed and operate a culture that projects FUN, CONVINIENCE, TRUST, HEALTHY RELATIONSHIP and QUALITY DELIVERY as core value for all interactions on redballer.

We believe that in order to build a community that is anchored on FUN, CONVINENCE, TRUST, HEALTHY RELATIONSHIP and QUALITY DELIVERY such that guarantees the safety of all users some basic rules must be created and respected by all and sundry. Some of these rules have been outlined below. We also implore you to read through the site’s terms of service.

3.2 How we use your information

redballer is committed to respecting privacy rights of all users on the site, and as such, we have established and implemented this privacy policy to inform visitors and users of the Site how we use and protect the information we collect. If you have any questions regarding our privacy practices that are not addressed here, we will like to address your questions, please send us mail on support@redballer.com or use the contact form on the site .

  1. We collect some limited information that your browser routinely makes available whenever you visit a website. This information is used to improve the overall quality of user’s online experience and to provide personalized services to users of the site; this information includes your Internet Protocol address, browser type, browser language, the date and time of your query and one or more cookies that may uniquely identify your browser. information collected are processed for internal reporting and targeting personalized services and advertorial we also track visitors and users activities on the site so as to help us in improving security on the site, analyzing flow of traffic on the site, conduct research on how best to improve on services offered on the site and develop more features on the site that will improve user’s overall experience. Redballer will never disclose individual identity or personal data without your permission, your personal data is secured and confidential.


  1. We use cookies to gather information on the website. You may choose not to accept or allow cookies by setting your browsers privacy higher but preventing, disallowing or deleting cookie folders in your browser will affect your browsing experience and the proper function of the website.


  1. You are allowed to use few features of the site without registration. To gain full access to the site you will be required to either register on the site so as to experience full features of the site, the following information will be required of you before you can gain full access to the site:
    • Your e-mail address and other demographic information (such as account type, date of birth, gender, location, your unique userID e.t.c).
    • your log-in and password details in connection with the account sign-in process;


We use information you provided to:

  • identify you when you sign-in to your account;
  • enable us to provide you with personalized Services;
  • send you information we think you may find useful or which you have requested from us;
  • present contents to you which we believe will be of interest based on your geographic location and previous engagement within the community;
  • create events, offerings, buy or sell tickets and other event related items.
  • interact, network and share special moments with your friends and followers
  • Enable you to contact us regarding any question or enquiry or any nature of complaint as a result of service rendered on redballer.
  • Analyze your use of Service and the people visiting to improve features of the site, Services rendered and user’s overall experience.
  • Use for any other purpose or purposes as the need arises which we will disclose to you prior to using such information.

We do not provide third parties access to e-mail addresses of users who sign up on the site without user’s consent. User’s information will only be used to provide personalized services in line with our terms of use or as specifically requested by the user.

Event organizers only have access to information that is necessary to ensure a successful service delivery and to serve buyers better. They only have access to information that details each transaction made on their event page only e.g details of tickets sold, details of who made the purchase and other information necessary to provide a one-on-one service delivery to the buyer, they also control access to contents posted on or through their event’s page but they do not have access to details of credit card or bank information entered by you during transaction neither does redballer have access/store such information. If at any time you discovered that one or more event organizer is taking advantage of information you provided on the site please report the event organizer  either directly on the site or by sending mail to us at support@redballer.com , you can also use the contact form on the site.

Your friends and followers and other users may also be able to view your personal information and posts, this feature was designed to make networking with each other easy, connecting, meeting and socializing with people you may share things in common with. You can choose to hide certain information or block an offending user.

We may also use e-mail addresses and other personally identifiable information from time to time in order to inform, gather and provide improved services to users and visitors e.g. inclusion of your email address in our mailing list so as to update user on events on the site that user may have missed or to inform on site’s new designs, features or modifications.

Notwithstanding any other term of this Privacy Policy, we may release any personal information we obtained or collected when we believe its release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.

  1. We do not store user’s credit card details neither do we have access to give such details out to a third party on your behalf or use such details in ways that contravenes terms of service or infringes on your rights.

We do not sell, trade, or otherwise transfer outside the website personally identifiable information that visitors voluntarily provided during registration or access to the site. This information is used to better understand users on the site, the use of features of the site, to enable transactions on or through the site and to provide a customized support system that caters to the individual user’s need, to identify users and tailor features, promotions, advertisement or other notifications in a way that aligns with their individual needs. However, data in an aggregated form without any personally identifiable information may be provided to other parties for marketing, advertising, or other uses that will enhance the site and user’s experience.


  1. We do not use user’s information for any other purpose or purposes except for the ones stated herein.


  1. Technologies used in data collation


4.1 Cookies

Cookies are pieces of information placed in form of text file also known on the web as user’s identification card. It is used to save site log of user’s activities on the website which is then used to make interaction between the user and the website easier, faster and much more fun and to provide personalized service to user on and off the site however this does not mean that users can be identified personally through these logs.

4.2 Web beacons

A web beacon is also known as tags, web bugs or pixel gifs, it is a tiny invisible graphic tag embedded into a webpage, emails or in certain downloadable contents or files and are activated when you visit the webpage, open the file or email, a web beacon is not harmful in anyway, it is used for studying online activities of users uniquely it specifically studies your online behaviors on the site so as to be able to provide personalized services to you, it is not stored on your computer, mobile device or browser.

We use beacons to know how many people visited our site, their behaviors on the site, provide personalized services and also tailor relevant advertisements that may interest individual user.


4.3 Local shared objects.

A local shared object also known as flash cookies is an adobe flash data file the is created on your computer or mobile by sites you visited that makes use of adobe flash on its site.

Local shared objects are used for enhancing your browsing experience and to personalize the look of a site, local shared object does not and cannot on it’s own access information on your computer or mobile, remember your e-mails, address or any other personal information stored on your device


  1. Conclusion

5.1 Disclaimer

This privacy policy applies only to information related to this website and its subdomains. Redballer may contain links to third party web sites that are not owned or controlled by Redballer, including, but not limited to, third party advertisers. These websites and advertisers have their own policies and are not bound by redballer privacy policy. Redballer is not responsible for information or services provided on third party websites, nor is it responsible for the privacy policies or content of their websites and brand’s promises.